FAQs

All of our LED neon signs are made from LED neon light tubes that are kid-safe and both economical and ecologically friendly! Some great reasons to choose a custom LED sign from us are:

• Affordability
• Durability
• Energy Efficiency
• Safety
• Ease of Installation
• Low Maintenance
• Portability & Lightweight Materials
• Free Remote Control & Dimmer
• Two Years Warranty as Standard

We can create any sized sign. We’ve made everything from small table lights to external building signs nearly 100ft long.

Our LED Neon is available in 8/9/10mm thickness, and the minimum letter height is approximately 3-4 inches for simple/non-cursive fonts and 4-5 inches for cursive fonts.

If your custom order is for a sign larger than 7ft 8in by 3ft 11in it will be made on two or more backboards that can be easily arranged together. Doing this keeps the signs safer during shipping and allows us to deliver the best possible price for you.

We are happy to offer a free design service to our customers, providing one or more designs for your approval, at no extra charge. If you have a change of mind and wish to amend or cancel your order before the sign goes into production we will happily offer a partial or full refund. Once a custom sign order is approved and has gone into production we are no longer able to offer a refund. Please note that a custom sign is automatically approved if “YES” is selected when ordering.

We have a total of 18 colors to choose from. Eight of these are white when the sign is turned off and colored when the sign is switched on. The remaining ten colors come with a colored tube, so the sign shows its color even when it’s turned off.